Frequently Asked Questions

Here are some frequently asked questions about ordering and shipping your Gift Basket. If you have a question that isn't listed, feel free to contact us by Phone at (407) 421-0758 or (888) 262-1073.

or by email at buttercupgiftbaskets@cfl.rr.com

Ordering:

How may I place an order online?
Ordering is easy and convenient! Select the category you'd like to browse, pick the item you'd like to order, click "Add to Cart" and fill out the billing and shipping information. Click "Submit Order" and you're done!

Can I place orders through email or phone?
For security purposes we don't accept email orders. It wouldn't be very safe to send that kind of information through an email. But we do accept orders o ver the phone. Just give us a call and one of our reps will be glad to assist you.

How do I pay for my order?
We accept all major credit cards (Visa, Master Card, Discover, and American Express).  

Do I have to pay sales tax?
Sales tax will only be added to orders that are shipped within the state of Florida (6.5%).

Shipping:

How long will my order take to ship?
We ship by UPS; orders placed by noon are shipped out the same day. Depending on your shipping address, it can take between 2 to 7 days to arrive with standard ground shipping.

Where will my order be shipped from?
We are located in Orlando, Florida and that is where your order will be shipped from. We are not a drop shipper, we create each Gift Basket when it is ordered. 


Do you offer faster delivery than ground shipping?
Yes. If you need expedited shipping please contact us on the phone or send an email with your shipping address, the item(s) you are interested in and the time frame you need to receive them. We are very flexible  and are willing to make every effort to accommodate your request. 


why do you need my contact info?
We request your email address so that we can email you an order confirmation. We request your phone number to contact you in case we need to give you an order update. Rest assured, we never rent or sell your contact information to anybody, for anything.


 

Currently there are no questions and answers

Returns/Replacements
Your satisfaction is guaranteed. If your gift does not arrive in quality condition, please notify us immediately upon receipt, retaining all products and shipping materials. Shipping fees and delivery costs are not refundable. We reserve the right to request that an unsatisfactory item be returned to us prior to replacement, however perishable products such as fruit and food cannot be returned.

Non-perishable items should be returned within 14 days of delivery in their original packaging, after contacting our customer service department at (407) 421-0758 or (888) 262-1073.

Add A Touch Of Magic To Your Gift Basket From "The Buttercup Fairy"

 Buttercup Gift Baskets is located in Orlando, Florida! We offer daily delivery to all Orlando Hotels!

Buttercup Gift Baskets is located in Orlando, Florida! We offer daily delivery to all Orlando Hotels!

Our fast delivery service includes the following areas: Apopka, Altamonte Springs, Clermont, Casselberry, Celebration , Chuluota, Fern Park, Edgewood, Kissimmee, Lake Mary, Longwood, Lake Buena Vista, Maitland, Orlando, Ocoee, Oviedo, Sanford, St Cloud, Winter Park, Windermere, Winter Springs, Winter Garden, Wedgefield, and Zellwood Florida.

We also offer Nationwide Shipping!

Gift Basket Superstore

4507 Gasparilla Ave., Orlando, FL 32812
(407) 421-0758